Privacy Policy

Last Updated: July 3, 2026

 

This Privacy Policy explains how lcwcncforging.com, operated by Shenzhen Liancheng Wang Hardware Products Co., Ltd. (“LCW”, “we”, “us”, or “our”), collects, uses, stores, shares, and protects information when you visit our website, submit an inquiry, request a quotation, upload drawings, or communicate with us.

 

LCW provides CNC machining, forging, tooling, surface finishing, and custom metal parts manufacturing services for global B2B customers. We respect your privacy and are committed to protecting your personal information and project-related information in a responsible and secure manner.

 

By using this website, submitting an inquiry, or providing project information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, submit a Request for Quotation (RFQ), upload drawings, or communicate with our team.

This information may include your name, company name, job title, business email address, phone number, WhatsApp number, country or region, billing or shipping address where applicable, project requirements, product specifications, material requirements, quantity requirements, tolerance requirements, surface finishing requirements, target delivery schedule, messages, notes, and other information you provide through forms or emails.

For CNC machining, forging, tooling, and custom metal parts projects, you may also provide technical or project-related files, including CAD files, STEP files, DXF files, PDF drawings, 2D or 3D drawings, product images, technical specifications, material standards, tolerance requirements, surface treatment requirements, assembly details, application details, or other proprietary project information.

When you visit our website, we may also collect certain technical and usage information automatically, depending on your browser settings and cookie preferences. This may include your IP address, browser type, device type, operating system, approximate location based on IP address, pages visited, time spent on pages, referring website, landing page, exit page, click behavior, form interaction, date and time of visit, and advertising campaign parameters such as UTM source, medium, campaign, term, and content.

 

2. How We Use Your Information

We use the information we collect for legitimate business and manufacturing-related purposes.

We may use your information to respond to your inquiries, understand your project requirements, review drawings and specifications, evaluate manufacturing feasibility, prepare quotations, communicate about CNC machining, forging, tooling, surface finishing, inspection, packaging, delivery, and other project details.

We may use RFQ information, drawings, and technical files to support engineering review, manufacturability assessment, tooling evaluation, production planning, quality inspection planning, sample communication, quotation follow-up, and order support where applicable.

We may use website usage information to improve our website structure, service pages, RFQ forms, user experience, website performance, and marketing effectiveness.

Where permitted by your cookie preferences and applicable law, we may use analytics and advertising tools to measure traffic sources, understand advertising campaign performance, track inquiry conversions, improve Google Ads, LinkedIn, Meta, or other marketing campaigns, and support remarketing where allowed.

We may also use information to protect website security, prevent spam, detect suspicious activity, maintain business records, comply with legal or accounting obligations, resolve disputes, and protect our rights and legitimate business interests.

 

3. RFQ, Drawings, and Confidential Project Files

We understand that drawings, CAD files, specifications, product designs, and project documents may contain confidential technical or business information.

When you upload or send project files to LCW, we use them only for purposes related to your inquiry or project, including quotation, engineering review, manufacturability assessment, tooling evaluation, production communication, quality planning, sample communication, and order follow-up where applicable.

We do not sell your drawings, CAD files, technical specifications, or project documents.

We do not share your project files with unrelated third parties for marketing purposes.

Access to project files is limited to relevant team members or service providers who need the information to support quotation, engineering, production, quality control, logistics, or customer communication.

Where necessary for quotation or production evaluation, limited project information may be shared with approved manufacturing, tooling, surface treatment, testing, logistics, or technical support partners. We take reasonable steps to ensure such information is used only for the intended business purpose.

If your project requires a formal non-disclosure agreement, please contact us before submitting highly confidential files.

 

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate the website, remember your preferences, analyze website performance, measure advertising campaigns, and improve user experience.

Cookies may be used for website security, form submission support, cookie preference storage, language or region preferences, website analytics, advertising measurement, remarketing where permitted, live chat, embedded content, or other enhanced website features.

You can accept all cookies, reject non-essential cookies, or manage your preferences through the Cookie Settings panel on our website.

If you reject non-essential cookies, some analytics, advertising measurement, remarketing, and enhanced website features may be limited.

For more information, please read our Cookie Policy.

 

5. Legal Basis for Processing

Depending on your location and applicable privacy laws, we may process personal information based on one or more legal bases.

We may process your information when it is necessary to respond to your RFQ, prepare a quotation, communicate about an order, or take steps before entering into a business relationship.

We may process information based on our legitimate business interests, such as operating our website, responding to B2B inquiries, improving our services, protecting website security, managing customer communication, and maintaining business records.

We may process information based on your consent where required, such as for non-essential cookies, analytics tools, advertising tracking, remarketing, or marketing email subscriptions.

We may also process information where necessary to comply with applicable legal, tax, accounting, regulatory, or official requirements.

 

6. How We Share Information

We do not sell your personal information.

We may share limited information only when necessary for legitimate business purposes.

Your information may be shared internally among our sales, engineering, tooling, production, quality, logistics, and management teams when necessary to respond to your inquiry, prepare a quotation, support engineering evaluation, or manage a manufacturing project.

We may share limited information with trusted service providers who help us operate our website, manage emails, host data, analyze website performance, prevent spam, provide CRM support, support business communication, or maintain website security. These service providers are expected to use the information only for the services they provide to us.

We may disclose information if required by law, regulation, legal process, government request, or where necessary to protect our rights, safety, property, users, customers, or business interests.

We may also share information with third parties for other purposes if you have given us permission to do so.

 

7. Third-Party Tools and Services

We may use third-party tools and services to operate, secure, analyze, and improve our website and marketing activities.

These may include website hosting providers, email service providers, CRM or inquiry management tools, spam prevention tools, security tools, Google Analytics, Google Tag Manager, Google Ads, Microsoft Clarity, LinkedIn Insight Tag, Meta Pixel, live chat or communication tools, embedded video services, map services, and other website performance or marketing tools.

These third-party providers may process limited information according to their own privacy policies and service terms.

Where required, non-essential analytics and advertising tools will be controlled by your cookie preferences.

 

8. International Data Transfers

LCW serves customers worldwide. As a result, your information may be collected, processed, transferred, or stored in countries or regions outside your own location, including China and other locations where our service providers operate.

When information is transferred internationally, we take reasonable steps to protect it through appropriate technical, organizational, and contractual measures.

 

9. Data Retention

We retain personal information and project-related information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

Inquiry records may be retained for customer communication and follow-up. RFQ records may be retained for quotation history and project reference. Drawings and technical files may be retained for engineering review, quotation follow-up, production reference, quality review, future communication, or order support where applicable. Order-related records may be retained for business, tax, accounting, legal, warranty, or dispute resolution purposes. Cookie preference records may be retained to remember your choices.

When information is no longer needed, we will delete, anonymize, or securely archive it where appropriate.

 

10. Data Security

We use reasonable physical, administrative, and technical measures to protect information under our control against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include secure website connection, access control, internal confidentiality practices, restricted access to RFQ and project files, email and system security measures, website security monitoring, spam and abuse prevention, and secure data storage where applicable.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of information transmitted through our website, forms, or email communication.

 

11. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to request access to the personal information we hold about you, the right to request correction of inaccurate or incomplete information, the right to request deletion of your personal information, the right to object to certain processing activities, the right to request restriction of processing, the right to withdraw consent where processing is based on consent, the right to opt out of certain marketing communications, and the right to manage cookie preferences.

To exercise your rights, please contact us using the contact details provided in this Privacy Policy. We may need to verify your identity before responding to your request.

 

12. Marketing Communications

If you submit an inquiry or communicate with us, we may send you business-related messages in response to your request.

We will only send marketing newsletters, industry updates, or promotional communications where permitted by law or where you have agreed to receive them.

You may opt out of marketing communications at any time by following the unsubscribe instructions in the email or by contacting us directly.

Please note that even if you opt out of marketing emails, we may still send you necessary business communications related to your inquiry, quotation, order, or project.

 

13. Children’s Privacy

Our website and services are intended for business users and are not directed to children.

We do not knowingly collect personal information from children under the age of 18. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete such information.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

 

15. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your privacy rights, please contact us:

Shenzhen Liancheng Wang Hardware Products Co., Ltd. (LCW)

Email: forging@lcwcnc.com

Phone: +86-13631537766

Address: No. 1, Jinyuan 3rd Road, Xinqiao Third Industrial Zone, Shajing, Bao'an District, Shenzhen, Guangdong Province, China